Our jewelry is made from only the best materials. Everything we sell is made of solid sterling silver. Every chain, pendant, ring or bracelet is stamped 925. You can shop confidently, knowing that none of our items are made of cheap base metals or materials.
The only exception to this rule is our Mercury Pendant, which my husband wanted produced in White Brass. This material content is stated in bold at the top of the description.
We use sturdy, top-quality chains in solid sterling silver. We source our chains from trusted suppliers who have been in business for decades. Our chains have sturdy clasps and connections and will not fall apart or break on you.
We inspect EVERYTHING. We inspect every. single. piece. of jewelry that passes through our hands. It is important to us that each piece does not have any surface flaws or functional issues. If we wouldn't be happy receiving it as a gift ourselves, we won't send it to you.
Not happy with your order? You can send it back for a full refund within 180 days. If you aren't happy with your order, or you just changed your mind, just let us know. Our goal is your complete satisfaction. We'll even pay for the return shipping costs. Just contact us here.
We polish every piece of jewelry before we send it to you. We understand that there's nothing more disappointing than opening up a gift, only to find that it has fingerprints or tarnish on it.
We gift box beautifully so you don't have to. We mount your jewelry piece onto a pretty scallop-edged card for a beautiful presentation. It is placed in a plush velour pouch and then into our custom, hot-foil-stamped jewelry box or one of our other adorable gift boxes. A silver stretch ribbon or organza ribbon ties it all together. Plus, gift-boxing is free. See pictures of our giftboxing.
Sending a gift? We'll attach an adorable heart-shaped gift tag with a scalloped edge to tell who it's from.
We ship fast. We drop off your package at the Post Office usually the same day we receive it, but definitely no later than 24 hours (except for Sundays and holidays). We do our best to get your order to you as soon as possible.
Standard Shipping is FREE in the USA. Hate paying for shipping? So do we. Standard shipping via USPS First Class Mail is always free when you send your order to a US address.
Your transaction is 100% safe & secure. Our website is powered by Shopify's state-of-the-art ecommerce platform, which complies with all 6 categories of the PCI (Payment Cart Industry) security standards.
We're not a huge, faceless corporation who couldn't care less about you. Have a question? We're always here to help. Call us, email us, send us a letter...we always have time to connect with you to listen and fix what's wrong. We can't promise that we'll always answer the phone right away - it's just the two of us here and we do everything ourselves. But, we do promise that we'll always call you back in no more than 24 hours; most of the time, it's much sooner.
See some of our customer testimonials here.
We very glad that you've come to our store and we're grateful for the chance to serve you. Feel free to contact us anytime.
Thank you for visiting us!
Norma & Ken
woot & hammy